impersonal

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im|per|son|al /ɪmp'ɜːrsənəl/
1 [ADJ]
If you describe a place, organization, or activity as impersonal, you mean that it is not very friendly and makes you feel unimportant because it involves or is used by a large number of people.
Before then many children were cared for in large impersonal orphanages...
2 [ADJ]
If you describe someone's behaviour as impersonal, you mean that they do not show any emotion about the person they are dealing with.
We must be as impersonal as a surgeon with his knife...
● impersonally [ADV]
The doctor treated Ted gently but impersonally.
3 [ADJ]
An impersonal room or statistic does not give any information about the character of the person to whom it belongs or relates.
The rest of the room was neat and impersonal...

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